A Better Way To Begin Care At Home Whether you're planning ahead or facing an urgent decision, this page helps you recognize the signs, start the conversation, and take confident steps toward care. Begin Care
When to Start the Conversation

How Families Begin the Care Journey

If you’re starting to wonder whether your loved one needs more support at home, you’re not alone. Many families face the same questions: Is it time? How do I bring it up? What kind of care is available—and how much will it cost?

At Brightwood, we believe that planning early leads to better outcomes. We’ve created this guide to help families like yours recognize when support is needed, open the conversation with empathy, and understand what to do next—before a crisis forces quick decisions.

Recognize the Signs

Many families wait until after a crisis. But the signs often appear earlier—subtle changes in health, safety, and routine.

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Physical & Safety

  • Mobility issues: Trouble walking, rising, or unsteady balance

  • Falls or injury risk: Bruises, close calls, or recent accidents

  • Hygiene decline: Skipping showers, unchanged clothes, poor dental care

  • Medication problems: Missed doses, double dosing, or expired meds

  • Household neglect: Spoiled food, unpaid bills, or cluttered home

Cognitive & Emotional

  • Memory lapses: Forgetting appointments, getting lost, or repeating stories

  • Poor judgment: Giving money to strangers, leaving stove on, unsafe driving

  • Confusion: Trouble following conversations or simple decisions

  • Mood changes: Irritability, depression, or anxiety

  • Isolation: Avoiding friends or favorite activities

When to Seek Help

  • Recent fall or close call
  • Missed meals, medications, or appointments
  • Struggles with bathing, dressing, or daily tasks
  • Forgets names, places, or time of day
  • Withdraws from friends or favorite activities
  • Bills unpaid, mail unopened, or fridge empty

If some of these feel familiar, it’s likely time to explore care options. Early support can prevent emergencies and restore peace of mind for everyone involved.

Start the Conversation

Talking about care isn’t always easy. But with empathy and timing, it can bring your family closer.

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Tips for a Thoughtful Talk

  • Choose a calm moment—not during a crisis
  • Use “I” statements: “I worry when I’m not here…”
  • Ask open-ended questions:
    “What would make you feel safer at home?”
  • Focus on goals: maintaining independence, staying home, feeling safe

Sample Starter Lines:

“Dad, I love you and want to make sure you’re supported at home.”

“Mom, I noticed it’s been harder to get around lately—can we talk about options?”

“You’ve taken care of us for years. Let us help take care of you now.”

Understand the Options

Knowing the difference between care types helps you make smart, confident decisions.

Care TypeDescriptionBest For
In-Home Supportive CareNon-medical assistance with daily activities, companionship, light housekeepingSeniors wanting help at home
Home HealthSkilled nursing or rehab at home (usually short-term)Recovery after illness or hospitalization
Adult Day ProgramsGroup setting with meals, activities, and health monitoringSeniors needing social stimulation or caregiver respite
Assisted Living24/7 care in a facilitySeniors who can't live safely at home
Nursing HomeFull medical care and supervisionComplex conditions needing round-the-clock care

Once you're ready, here's what happens next.

In 5 Easy Steps

See How Brightwood In-home Care Begins

STEP 1

Clarify Your Needs

Give us a call at your convenience, or submit our online form to have us reach out. We ask a few questions and learn what matters most to you.
STEP 2

Free In-Home Consultation

A local Brightwood Care Advisor visits your home to assess needs and explain your options.
STEP 3

Personalized Care Plan

We design a care plan tailored to your routines, preferences, and wellness goals.
STEP 4

CarePro Matching

We match you with a trained, background-checked CarePro based on skills, schedule, and personality.
STEP 5

Ongoing Support

We stay actively involved through regular check-ins and care coordination. Clients may also activate BrightAssist™, our optional, complimentary in-home virtual monitor for 24/7 peace of mind.

Need care urgently? In many cases, we can start within 24 hours.

BrightAssist™

is a discreet in-home virtual monitor that helps detect signs of concern and alerts our care team—optional and included at no extra charge.

Flexible Payment Options

We Make Paying for Care Simple

Brightwood accepts multiple funding sources to make care more accessible:

Private Pay

Long-Term Care Insurance

VA Benefits

Flexible Funding Solutions

Not sure what applies to you? We’re happy to walk you through your options and assist with coordination.

Which Care Type Is Right for You?

Essential Care

Day-to-day support with personal care, companionship, recovery assistance, and help around the home

Premier Care

A hospitality-inspired, concierge-level experience with curated wellness and lifestyle enhancements

BrightAssist™

An optional, complimentary in-home virtual monitor that provides 24/7 peace of mind for families—at no extra cost

Still not sure what’s right for you or your loved one? We’re happy to talk it through—with no pressure.

Have Questions?

We know choosing in-home care comes with questions—whether you're seeking care for yourself or for someone you love.